Play Cosmo Casino Review

Play Cosmo
Online Since 2017
Registered United Kingdom
Licence Number 39620
Company Name CashBet Alderney Limited

Improve your knowledge of everything that is available to you at the Play Cosmo online casino website. We have written this review for you to browse through all of the different sections and learn more. Check it out and discover all about the promotions, games and more.

There’s another newly launched online casino available to play at and it goes by the name of Play Cosmo. Brought to your screens by the genius team at CashBet. This ensures that the site has a strong group of designers and implementers with experience behind it. Primarily, the casino focuses its attention on desktop gamers. However, you can still access the site via a mobile device. This will present you with the version of the site which has gone through optimisation to support such browsing. What’s so intriguing about this platform, is that fact that it doesn’t have multiple different navigation options. This, in theory, should make the platform very simple to navigate around. But, with this casino opening its doors in 2017, it’s still very new to the world. Are there things that could be built up and go through improvements? Let’s take a look.

When looking at the overall design of the Play Cosmo website, you’ll find that the site offers a fairly general layout. There’s a red background and a basic homepage design. While the site’s logo is on display across the top, you can also see two navigation links there too. These are ‘All Games’ and ‘Promotions’. Below this section, there’s a banner which provides information on the sign up bonus. This also incorporates a rotating disco ball as well, which we’re not so sure about the connection with. The latest winners can also be seen scrolling up at the right hand side. Then, finally, at the bottom of this section, you can see some of the different games that are on offer. On the whole, it’s quite a basic layout when you compare it to many of the others that can be seen online today.

Promotions

First Deposit Bonus
£ 110
Software
Microgaming
Bonus Category First Deposit Bonus
Percentage 110
Wager Req 22 times
Bonus Type Cashable
Min. Deposit £ 20
Ideal Deposit £ 100

If you head over to the casinos ‘Promotions’ page, you’ll be able to see the selection of offers that are open to you. Or at least, that’s the general idea behind such. As it stands, for the moment, there’s just the display of the welcome offer. This is, of course, for newcomers only and is available to you once you complete sign up and start depositing. You can claim up to a maximum of £110 Bonus with your first deposit. Before you can withdraw any winnings generated from the Play Cosmo Welcome Bonus, you must wager the initial deposit+bonus a total of 22 times within 4 weeks of your deposit. Failing to meet the wagering requirements, or attempting to withdraw funds prior to the wagering requirement being met, will be subject to the forfeiture of the bonus amount and any winnings attributed to the bonus. 100% of Slots wagers contribute to the wagering requirement. Wagers on roulette contribute at 50% and wagers on Blackjack and Video Poker contribute at a rate of 5%.

And, as we said, the only promotion that is currently on display at the casino is the welcome bonus. For now, there aren’t any additional offers to see. Regular gamers will have to wait until they receive an email in order to claim special offers. What these will be remains to be seen.

Software and Games

Main Software Providers

Microgaming

It’s fairly commonplace for online casinos to incorporate multiple different software providers into their game lobbies. However, when it comes to Play Cosmo, you will see that this is not the case. Of course, being a CashBet casino, there are a range of games available from this developer to play at the site. However, the only other developer that offers its games to this platform is Microgaming. Don’t look at this as being any kind of specific downfall though. Microgaming is a great developer with a whole host of games to offer to players.

Clicking on the ‘All Games’ link at the top of the website will take you to the game lobby. There, you will get to view the full range of games that are accessible to you. The main issue with the lobby is that it doesn’t provide any kind of categories or filters to gamers. So, you’re not able to locate specific types of games or even specific titles easily. Instead, you need to browse through them all to get to what you want to play. Of course, there are multiple slot games available, making up the biggest selection of games that are on offer. Therefore, you’ll find that popular titles like Agent Jane Blonde, Avalon II, Jungle Jim: El Dorado, Girls with Guns and Steam Punk Heroes are all present. For the moment, progressive jackpot slots are not available to access at Play Cosmo.

However, if you don’t want to play slots, there are a few different alternatives that are available to you. Of these, video poker is available in a few different forms, such as 100 Play Power Poker: Aces & Faces as well as Bonus Poker Deluxe. You’ll also be able to play table games, such as Premier Roulette and Multi-Hand Blackjack. However, these types of games are still in quite short supply at Play Cosmo. And there isn’t any addition of a live casino either, so you’ll need to look elsewhere if this is your choice.

Banking

Banking Options

Mastercard, PaySafeCard, Skrill, Ukash, Visa

Something else that is quite simple to do at Play Cosmo, is add funds to your account. Simply put, you need to log in and go to the cashier page. However, the range of payment methods that are usable there is quite minimal. Of course, you do have the chance to utilise the regularly seen Visa and MasterCard credit and debit cards. These are pretty much a staple of every online casino. The only payment method that joins these cards is the eWallet Skrill. Therefore, the alternatives to making card transactions are thin on the ground. But, you won’t have issues withdrawing via any of these methods.

Licence

The CashBet company bases itself out of Alderney, so it holds a gambling licence from the Alderney Gambling Control Commission. This ensures that fair gaming and a secure environment is in action at Play Cosmo. There’s a second licence held by the site too, which comes from the United Kingdom Gambling Commission. Further information on both of these can be found by scrolling down to the bottom of the website. A few sentences exist to explain the licences slightly. However, for further details on such, links are available to use in order to visit their respective websites.

Contact Info & Social Activity

Site Languages

English

It’s not always plain sailing when you start playing at a new casino. Therefore, it’s only natural for a platform to provide some kind of support. For most of them, this begins with a FAQ section, although this is not something that Play Cosmo provides. Contact details for a support team are also not so easy to find. What you will find at the bottom of the site is a link titled, ‘Disputes’. This takes you to the CashBet website. There, you’ll find a form to fill out in order to send an email to the team. All disputes and questions should receive an answer within 72 hours – quite a long time period, comparing it to other online platforms.

There’s also a link to the casino’s Facebook page. This provides a secondary outlet for you to contact the Play Cosmo support team by. However, the waiting period is exactly the same, up to 72 hours. Furthermore, you won’t find many updates via this social media outlet. So, all in all, contacting the casino may become more of a problem than an assistance.

Conclusion

We’d like to say that we see the potential in this casino, but looking at it right now, we’d be lying. The site does have a decent enough design and a nice selection of games. However, there are so many issues which seem to drag it down. The inability to filter the game lobby into certain sections is probably our biggest gripe. But, if you add in the small choice of available payment methods and lack of easy support options, Play Cosmo has a lot to do in order to appeal to us on a grander scale.